Legal

TERMS OF SERVICE

Last updated: July 2026

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and LGK Detailing Solutions ("we," "us," or "our") governing your use of our website and automotive detailing services. By accessing our website, booking an appointment, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

Description of Services

LGK Detailing Solutions provides mobile automotive detailing services, including but not limited to interior detailing, exterior detailing, full details, engine bay detailing, pet hair removal, odor elimination, interior air quality reset, deep carpet extraction, and monthly maintenance memberships. Services are performed at the customer's specified location within our designated service area.

We reserve the right to refuse or decline service for any vehicle that we determine cannot be safely or effectively serviced, or for any location that poses a safety or access concern.

Scheduling & Appointments

Appointments are scheduled through our online booking system or by direct contact. Appointment times are subject to availability. We strive to arrive within the scheduled time window; however, unforeseen circumstances such as weather, traffic, or prior appointments running long may cause delays. We will communicate any delays as promptly as possible.

The customer is responsible for providing a suitable location for service, including access to water and electricity if required for the selected service. If the location is deemed unsuitable upon arrival, we reserve the right to reschedule the appointment, and a trip charge may apply.

Pricing & Estimates

All prices displayed on our website, in quotes, or provided verbally are starting prices and estimates only. Final pricing is determined after a visual on-site inspection of the vehicle's actual condition. Factors affecting final pricing include vehicle size, severity of soiling, presence of stains, pet hair, odors, and other condition factors.

We will confirm the final cost with you before any work begins. You are under no obligation to proceed with service after receiving a final quote. If you decline service after an on-site inspection, a trip fee may apply at our discretion.

Cancellations & Rescheduling

We understand that plans change. We request at least 24 hours' notice for cancellations or rescheduling. Cancellations or rescheduling with less than 24 hours' notice may be subject to a fee. Repeated no-shows or late cancellations may result in a deposit requirement for all future bookings.

If we need to cancel or reschedule an appointment for any reason, including inclement weather, we will notify you as soon as possible and work with you to reschedule at the earliest convenient time.

Vehicle Condition & Customer Disclosure

The customer is responsible for disclosing any pre-existing damage, modifications, sensitive materials, or conditions that may affect the detailing process. This includes but is not limited to: paint damage, clear coat failure, cracked or peeling surfaces, aftermarket installations, loose trim, convertible tops, and sensitive electronic components.

LGK Detailing Solutions is not liable for damage to improperly installed aftermarket parts, pre-existing clear coat failure, paint oxidation, or conditions not disclosed prior to service. We reserve the right to document the vehicle's condition before and after service.

Liability & Limitations

LGK Detailing Solutions takes every precaution to protect your vehicle during service. However, by using our services, you acknowledge that certain detailing procedures carry inherent risks. Our total liability for any damage caused during service is limited to the cost of the specific service performed on the affected area, and in no event shall our liability exceed the total amount paid for the service.

We are not responsible for personal items left in the vehicle. Please remove all valuables, electronics, important documents, and personal belongings before your appointment. We are not liable for items that are damaged, lost, or misplaced during the detailing process.

We are not liable for damage resulting from pre-existing conditions, undisclosed vehicle issues, or normal wear and tear that becomes more visible after cleaning.

Memberships

Monthly memberships are available for maintenance services only. A premium detail must be purchased prior to establishing a membership. Membership pricing is based on standard maintenance conditions.

If a vehicle returns for a membership service within 30 days in poor condition — meaning the vehicle has accumulated excessive dirt, stains, pet hair, or other conditions beyond standard maintenance — pricing may be adjusted accordingly and additional charges may apply. Membership benefits are non-transferable and apply only to the registered vehicle.

Memberships may be cancelled at any time with 30 days' notice. Membership fees are billed monthly and are non-refundable once the billing period has begun.

Fleet & Commercial Services

Fleet and commercial detailing services are provided under separate terms from our standard consumer services. The following terms apply specifically to fleet, multi-vehicle, and commercial account holders:

  • Inspection Required: All fleet service quotes are provided following an on-site fleet inspection. Scheduling an inspection does not constitute a service appointment. Detail services are scheduled separately after the inspection and upon quote approval.
  • Custom Pricing: Fleet pricing is determined based on vehicle count, vehicle types, service tier, vehicle condition, and service frequency. Volume discounts and recurring contract rates apply as quoted. All fleet quotes are estimates and may be adjusted based on actual vehicle conditions observed during service.
  • Service Frequency: Recurring fleet maintenance programs (weekly, bi-weekly, or monthly) are priced at discounted rates. The quoted frequency discount is contingent on maintaining the agreed-upon schedule. Changes to service frequency may result in adjusted pricing.
  • On-Site Service: Fleet services are performed at the fleet location specified by the account holder. The account holder is responsible for providing adequate space, water access, and electricity. A travel fee may apply for locations outside our base service area.
  • Billing Terms: Fleet accounts may be billed per service or on a recurring monthly invoice basis. Net-30 payment terms are available for approved commercial accounts. Invoices are due within 30 days of the invoice date unless otherwise agreed in writing. Late payments may be subject to a late fee of 1.5% per month or the maximum allowed by law.
  • Fleet Contract Cancellation: Recurring fleet service contracts may be cancelled by either party with 30 days' written notice. Upon cancellation, the account holder remains responsible for services already performed and any outstanding invoices.
  • Account Access: Only authorized contacts designated by the fleet account holder may request services, approve quotes, or access account information. The account holder is responsible for maintaining an updated list of authorized contacts and notifying us of any changes.
  • Vehicle Condition Disclosure: The account holder is responsible for disclosing any pre-existing damage, modifications, or conditions that may affect the detailing process for all vehicles in the fleet. LGK Detailing Solutions is not liable for damage to improperly installed aftermarket parts, pre-existing clear coat failure, or undisclosed conditions on fleet vehicles.

Payments

Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, credit card, debit card, and other payment methods as displayed or communicated at the time of service. For memberships, payment is processed automatically on a recurring monthly basis until cancelled.

A returned payment or declined card may result in a service hold and additional processing fees.

Refunds

Due to the nature of detailing services, all services are performed at the customer's location and results may vary based on vehicle condition. If you are unsatisfied with a service, please contact us within 48 hours of the appointment and we will work with you to address your concerns. Refunds or re-service are provided at our discretion based on the circumstances.

Intellectual Property

All content on our website, including text, graphics, logos, images, and service descriptions, is the property of LGK Detailing Solutions and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

We may photograph or document vehicles before, during, or after service for quality assurance and training purposes. We will not use images of your vehicle for marketing or promotional purposes without your explicit consent.

Indemnification

You agree to indemnify, defend, and hold harmless LGK Detailing Solutions, its owners, employees, and contractors from and against any claims, damages, liabilities, costs, or expenses (including attorney's fees) arising from your use of our services, your failure to disclose vehicle conditions, or your violation of these Terms.

Limitation of Liability

To the maximum extent permitted by law, LGK Detailing Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of use, or loss of vehicle value, arising out of or related to your use of our website or services. Our total aggregate liability shall not exceed the amount you paid for the specific service giving rise to the claim.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Enid, Oklahoma.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after any changes constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, please contact us:

  • LGK Detailing Solutions
  • Enid, OK
  • Phone: 580.749.9862
  • Email: info@lgkdetailing.com

These terms of service are provided as a general template for informational purposes only and do not constitute legal advice. Please consult a qualified attorney to review and customize these terms to ensure they meet the specific legal requirements of your business and jurisdiction.